Return & Exchange Request
Return & Exchange Request
If you need to return or exchange any kitchen appliance purchased from our store, please select your order below and submit a request.
Note: Return requests must be submitted within 7 days of receiving the product. Items must remain unused, uninstalled, and in their original packaging.
↩️ Submit a Return/Exchange Request
Summary of Return & Exchange Policy:
- Only items that are unused, uninstalled, and in their original packaging are eligible for return.
- For large appliances (such as refrigerators and range hoods), please ensure the item is in good condition and properly packed for return shipping.
- If the return is due to a product defect, please contact our customer service team first and provide photos/videos as proof.
- For international orders, customs duties and shipping costs are the responsibility of the buyer, unless the return is due to a quality issue.