FAQ

Whatever your question, we're here to help.

Can I convert a KOSTCH gas range to use propane (LPG) gas if I don't have natural gas?

Yes, all KOSTCH gas ranges are designed to be convertible, allowing you to switch between natural gas and propane (LPG) gas. However, it's essential to follow the manufacturer's guidelines and use a qualified technician for the conversion. Failure to do so may void the warranty or compromise safety and performance. Consult the user manual or contact our customer support for specific conversion instructions and kits.
If I received a damaged item, what's your solution？

If you received damaged item, please send the pictures of package & product to service@kostch.com, and let us know do you want the new replacement or return and refund. All KOSTCH appliances with three-year warranty. Thanks!