About KOSTCH

After 8 years of experience in the world of kitchen appliances, we founded our own kitchen appliance brand, KOSTCH, in June 2022. During our years in this industry, we noticed a troubling trend: many brands seemed to lose sight of the importance of customer experience once they had sold their appliances. Some even neglected customer service altogether. When consumers encountered issues, they often found it difficult to reach the brand, or they had to endure months of waiting before they could use their appliances again. This was a truly frustrating experience.

 This realization drove us to create KOSTCH with a firm commitment to prioritize our customers above all else. Selling appliances is just the first step for us; our service is designed to support you throughout the entire lifespan of your product.

 Our promise of a three-year warranty, which includes free parts and labor, isn't just a testament to our confidence in the quality of our brand's products. It's also a way to ease any concerns you might have. This warranty policy surpasses industry standards and may impact our profits, but we firmly believe that no matter how great a brand is, if it doesn't prioritize the customer experience, it's destined to fade away.

 At KOSTCH, we want you to feel like part of our family. We're not just selling appliances; we're building a relationship with you. We're here to ensure that your kitchen is a place of joy and convenience, and if you ever face an issue, we're just send the email, we will reply with 24 hours. Your satisfaction is our ultimate goal, and we'll do whatever it takes to achieve it. Thank you for choosing KOSTCH as your kitchen appliance partner.