KOSTCH 32.5 inch Wood Fired and Propane Gas Pizza Oven

Q: WHAT DOES THE NEW LEAF PROTECTION PLAN COVER?

A: The plan covers eligible mechanical and electrical failures, including parts and labor during the coverage period.

Q: HOW LONG AFTER PURCHASE CAN I PURCHASE A PROTECTION PLAN?

A: Your product is eligible for a Protection Plan within 9 months of the original purchase date. Please note that Protection Plans are not available for products purchased for commercial use.

Q: ARE THERE ANY DEDUCTIBLES OR HIDDEN FEES?

A: No. There are no deductibles required for covered repairs or replacements.

Q: WHO WILL REPAIR MY APPLIANCE?

A: Repairs are performed by authorized service providers through New Leaf's nationwide service network.

Q: WHAT HAPPENS IF MY APPLIANCE CANNOT BE REPAIRED?

A: If your appliance cannot be repaired, New Leaf may replace it with a new or refurbished product of like kind, quality, and similar features, or provide another approved resolution according to the terms of your Protection Plan.

Q: CAN I CANCEL MY PROTECTION PLAN?

A: Yes. You may cancel within 30 days of purchase for a full refund if no claim has been filed. After 30 days, a prorated refund may apply.

Q: CAN I TRANSFER MY PROTECTION PLAN TO A NEW OWNER?

A: Yes. Your Protection Plan may be transferred to a new owner for the remaining term of the original agreement. The transfer must be registered with New Leaf within 30 days of the product ownership transfer, and a $25 transfer fee is required to complete the process.

Q: WHAT IS THE DIFFERENCE BETWEEN THE KOSTCH MANUFACTURER'S WARRANTY AND THE NEW LEAF PROTECTION PLAN?

A: KOSTCH provides a 3-year manufacturer's warranty that covers eligible product failures under normal use. The New Leaf Protection Plan provides additional protection and may also cover certain losses resulting from a covered product failure, such as food spoilage or food loss caused by a covered refrigerator failure. For complete details, coverage limitations, and exclusions, please review the Terms and Conditions.